Exploring the Effects of Inter-Firm Coopetition on Firm Performance

This purpose of this paper is to explain the mediating role inter-firm coopetition in relationships between competition and firm performance, cooperation performance. Studies on effects coopetitive have mainly been based developed economies, with a few focusing developing economies. Further, provides an assessment how affects performance context countries, specifically, emerging among digital financial services providers (DFSPs) Zambia. The industry undergoing rapid digitalisation convergence. These developments caused entry non-traditional including mobile network operators FinTechs. are threatening survival traditional commercial banks through intensified providing products. intense has changed business models providers. Instead competition, they now engage nonconventional which involve both cooperation. Game theory’s stag-hare hunt was used understand DFSPs simultaneous study employed mixed method design assess effect joint decisions actions market Purposive sampling identifying sample. 32 respondents were surveyed 6 key informants interviewed. Quantitative qualitative data collected from sample 14 analysed using SPSS PROCESS, Nvivo 12. findings reveal that mediates Firm significantly associated (β = .570; t-value 3.862; Sig <.002). interviews, all confirmed quantitative as mediator combination improved the... Keywords : Competition, Cooperation, Coopetition, Performance; Market Bank,Collaboration, FinTech, Inter-firm coopetition, Mobile Network Operators (MNO);Inter-Firm Digital Financial Services Providers (DFSPs), Inclusion; FinancialInclusion; Technologies; FinTech DOI 10.7176/EJBM/15-12-10 Publication date :June 30th 2023